AdventHealth is one of the largest nonprofit healthcare organizations in the United States serving more than 5 million patients annually with over 80,000 employees at 45 hospital campuses across 10 states.
As an existing Microsoft Enterprise customer, AdventHealth wasn't using the full scope of their Microsoft Enterprise products, but rather the bare minimum out-of-the-box capabilities. This resulted in a number of issues, including lax security protocols, unauthorized data changes, poor error handling, and slow response times. The team was also still bogged down with manual processes such as data uploads, staff communications, and analog team scheduling. They tapped Camber Creative to optimize their Microsoft 365 technology stack and build a custom app to manage hospital surges, mass testing, and staffing challenges.
When the COVID-19 pandemic roared onto the scene, AdventHealth quickly realized they needed new solutions to redistribute their team and address unexpected operational challenges associated with their pandemic response and the rapidly evolving workplace realities for many employees.